tisdag 1 juni 2010

Run from agent list adds brackets to alias also

The Agents name in 8.5.1 becomes strange in if you have an alias in 8.5.1
it starts with a ( and ends with a bracket after the alias name.

In 8.5.2 Code drop 4 Beta this is fixed with a bracket around both the name and the alias.
But this will breaks your old applications if you have added agent names without brackets.

In 8.5.1 you could do a work around by creating the agent with brackets around the name
with the option "from action menu selection" to fix this.

I'm confident that IBM will solve this until we get a Gold release of 8.5.2.

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